Challenge
Teams handling enquiries across calls, branches, courses, and follow-ups need a shared pipeline so leads are not lost or left without a clear status.
Case Study
Inquiry Management System
Management System website for Institutes and service teams handling enquiries
Lead and inquiry management web application for capture, status tracking, follow-ups, branches, courses, references, and SMS workflows.
Solution
I developed a full stack inquiry management web system with lead capture, pipeline stages, branch and user management, course categories, references, follow-up tracking, reporting, and SMS tools.
Outcome
The dashboard gives teams a clearer enquiry pipeline and a practical way to organize follow-ups, ownership, and lead status from one place.
Services used
- Inquiry Management Software
- Lead Dashboard
- Full Stack Development
Technology and focus
Next.jsExpress.jsMySQLLead Management
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